Abigail (crayolaab) wrote in knitting,
Abigail
crayolaab
knitting

Knitpicks confusion

For the second time, my order from Knitpicks has arrived with one item different from what I thought I ordered. I can't seem to find an online record of what I ordered - just the details of my order shipping, etc. The printed packing sheet lists what they shipped, but I am SURE I ordered tulip, not cloud.

Last time the same thing - I was sure I had ordered one colourway and received another, but I thought I had just mixed things up. I was extra careful when ordering this time to make sure it didn't happen again. I even have an Excel spreadsheet I made to keep track of everything and what I'm going to use it for.

Since this is the 2nd time, I'm not so sure - but I can't figure out if there is a way to view the order I submitted (since they surely won't take my spreadsheet as a suggestion that they mixed it up).

Has anyone else had this happen to them from Knitpicks or am I just going crazy?? I'm really annoyed that I'll have to pay shipping to re-order four skeins :-x

Thanks..
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